Orthopaedic surgery practices manage imaging files, referrals, and sensitive patient records daily. Optimyze gives Dr Clayton Chan's practice the IT foundation to focus entirely on patient outcomes.
Key takeaways
- 1Unified Microsoft 365 environment for the practice team
- 2Endpoint protection on all clinical workstations and devices
- 3Immutable cloud backup for patient records and imaging data
- 4Identity and Access Management for staff and locum access
- 5Health Information Privacy Code compliance documentation
Dr Clayton Chan is a New Zealand registered orthopaedic surgeon with a specialist scope of practice in orthopaedic surgery. A specialist surgical practice manages a high volume of referrals, imaging files, patient records, and correspondence — all requiring secure, efficient, and reliable IT infrastructure.
The Challenge
Specialist medical practices often rely on a mix of practice management software, imaging systems, and general productivity tools that can conflict or create security gaps. Without centralised IT management, data backups are inconsistent and privacy obligations can be difficult to demonstrate in the event of an audit or incident.
What Optimyze Delivered
- Unified Microsoft 365 environment for the practice team
- Endpoint protection on all clinical workstations and devices
- Immutable cloud backup for patient records and imaging data
- Identity and Access Management for staff and locum access
- Health Information Privacy Code compliance documentation
- Proactive monitoring — issues resolved before they affect the clinic day
The Outcome
The practice operates with confidence that patient data is protected, systems are monitored, and any IT issue will be resolved quickly and quietly. Dr Chan's team focuses on surgical excellence — Optimyze handles the rest.
"In surgery, you want everything working perfectly before you start. Our IT should be the same — Optimyze makes sure it is."
