Every way your business communicates — managed in one place.
Phone systems, Teams Calling, Dialpad, mobile plans, business fibre, and network infrastructure. Optimyze designs, deploys, and manages the full communications stack for NZ businesses — so you deal with one provider, not five.
Technology partners
Voice & collaboration
Business phone systems that actually work the way your team does
We deploy and manage three best-in-class voice platforms — choose one that fits your tools and workflow, or let us recommend based on your environment.
3CX Cloud PBX
A full-featured cloud PBX — auto-attendant, call queues, AI transcription, mobile softphone, and free inter-site calls. Runs on your own cloud instance or Optimyze-hosted.
- AI call transcription & recording
- Auto-attendant & ring groups
- Mobile softphone (iOS & Android)
- SIP trunk & NZ number porting
- Multi-site dial plan — one system
- Holiday & time-based routing
Microsoft Teams Calling
Add PSTN calling to Teams so staff make and receive calls from any number, inside the app they already use — no separate phone system needed.
- Direct Routing or MS Calling Plans
- Calls from any NZ or intl number
- Teams-certified desk phones supported
- Policy-based compliant call recording
- Auto-attendant in Teams Admin Centre
- Single Microsoft 365 identity
Dialpad
AI-native cloud communications — built-in real-time transcription, live sentiment analysis, and coaching. Ideal for sales and support teams who need conversation intelligence.
- Real-time AI transcription & notes
- Live sentiment & coaching alerts
- Built-in contact centre (Ai Contact Centre)
- Video meetings, chat & SMS unified
- Google Workspace & M365 integration
- Analytics dashboard per team
SIP Trunking included: Whichever platform you choose, Optimyze provisions and manages your SIP trunks through Tier 1 NZ carriers — including number porting, DDI ranges, disaster recovery routing, and ISDN migration for businesses still on Chorus ISDN.
Business Mobile
Unlimited mobile plans — from $33/month
Business mobile plans procured, provisioned, and managed by Optimyze. Unlimited calling and data, consolidated billing across your entire fleet, and every device automatically enrolled in Microsoft Intune for MDM on day one.
No chasing the carrier. No separate MDM contract. Your mobile fleet managed the same way as the rest of your IT environment.
Connectivity
HyperFibre & Managed Fibre
Business internet managed alongside your IT environment — not through a separate ISP account that nobody monitors until it's down.
HyperFibre
Up to 8Gbps symmetrical
Chorus HyperFibre delivers the bandwidth and ultra-low latency that cloud-first businesses need — large file transfers, high-density video conferencing, VoIP, and real-time cloud sync running simultaneously without degradation.
- Up to 8Gbps — symmetrical upload & download
- Static IP for remote access & business apps
- SLA-backed uptime with priority fault response
- 4G/5G automatic failover if fibre drops
- Connectivity monitoring — alerts before impact
- Coordinated provisioning with firewall & router
Managed Fibre
Standard & gigabit business fibre
Managed fibre plans for businesses where standard gigabit speeds are sufficient — fully managed by Optimyze, monitored alongside your IT systems, with failover and fault management handled on your behalf.
- Standard & gigabit fibre across NZ (Chorus & LFCs)
- Static IP & business-grade SLAs
- Managed router & CPE — Optimyze-maintained
- 24/7 monitoring — proactive fault detection
- Cellular failover option for critical sites
- Multi-site WAN management for branch offices
Network & security
Managed VLAN, switching & firewall
We design, deploy, and manage network infrastructure from best-in-class vendors — right-sized for your environment, monitored around the clock.
Vendors we deploy & manage
VLAN design & segmentation
- Dedicated VLANs — staff, guest, VoIP, servers, IoT/OT
- Firewall policy between segments and to internet
- QoS — voice and video traffic prioritised
- Guest Wi-Fi portal with branded splash page
- Multi-site SD-WAN for distributed offices
Firewall & security management
- Managed firewall — FortiGate, SonicWall or Cisco Meraki
- DNS filtering — block malicious & unwanted categories
- Intrusion Detection & Prevention (IDS/IPS)
- VPN — remote access & site-to-site
- Firewall rule reviews & security audits
Managed Wi-Fi
- Ubiquiti UniFi, Cisco Meraki or Aruba access points
- Site survey — coverage mapped before install
- Wi-Fi 6 / 6E for high-density environments
- Centralised cloud management per site
- Ongoing monitoring & firmware management
Switching & cabling
- Managed PoE switching — UniFi or Cisco Meraki
- Structured cabling — Cat6A, fibre patch & trunking
- Rack design, patching & documentation
- Network diagrams — always current, always documented
- Equipment lifecycle management & refresh planning
The old way vs the Optimyze way
One bill. One call when something breaks. One team that knows your whole environment.
Most NZ businesses manage their phone system through one provider, mobile plans via the carrier, internet through the ISP, and network through whoever installed it five years ago. When something breaks, nobody owns the problem.
Optimyze manages all of it — no gap between the network and the systems that run on it, no finger-pointing between your telco and your IT provider.
Ready to simplify your communications?
Optimyze offers a free communications review for NZ businesses — we'll map what you're currently running, identify gaps and overlaps, and give you a clear picture of what a consolidated managed communications service would look like for your team.
Book a free communications review