OUR MANAGED IT SERVICE PACKAGES
Keep your business secure, productive and running smoothly with proactive IT management, integrated cybersecurity and expert support. We prevent problems before they disrupt your operations, so you can focus on running and growing your business.
Business Essential
Essential security and productivity tools combined with unlimited IT support.
User Support
Reliable day-to-day IT assistance during business hours.
- Unlimited Remote Support
- Unlimited On-Site Support
Business Productivity Tools
Essential productivity tools for communication, collaboration, and everyday business tasks.
- Microsoft 365 Premium License
User Security
Protect user accounts and control access to organisational data.
- Conditional Access Policies
- MFA Enforcement
- Identity and Access Monitoring
Device Security
Keep devices secure, healthy and performing.
- Patch Management
- Performance Monitoring
- Device Encryption
- Endpoint Detection and Response (EDR)
- Network Infrastructure Maintenance
IT Management
Essential IT management, documentation and reporting to keep your IT environment running smoothly.
- Customer Support Portal
- IT Documentation
- Asset Management
- Monthly Executive Report
Business Standard
Enhanced cybersecurity and productivity tools with proactive IT management.
User Support
Reliable IT support with additional assistance for urgent after-hours issues.
- Urgent After-Hours IT Support
Business Productivity Tools
Enhanced productivity and collaboration with cloud printing capabilities.
- Microsoft 365 Premium License
- Cloud Print Management
User Security
Enhanced user security, email protection and security awareness to reduce cyber risk.
- Advanced Email Security
- Cyber Security Awareness Training
- Phishing Simulations
- Microsoft 365 Cloud Backup
Device Security
Proactive device security and compliance management.
- Device Compliance Management
- Vulnerability Management
IT Management
Proactive IT management, planning and vendor coordination.
- Vendor & Supplier Management
- IT Planning & Budgeting
- Cyber Insurance Support
- Monthly IT Meeting
Business Premium
Advanced security, 24/7 SOC operations and strategic IT management.
Business Productivity Tools
Advanced tools to improve productivity and simplify business operations.
- Microsoft 365 Premium License
- Cloud Print Management
User Security
Enhanced user security and access management.
- Password Manager
- Privileged Access Management
- Dark Web Monitoring
- Access Reviews
Device Security
Advanced device security with application control and mobile device management.
- Mobile Device Management
- Application Control
Security Operations Center (SOC)
24/7 SOC monitoring, threat investigation and response to protect against identity and endpoint threats.
- 24/7 Identity Monitoring and Response
- 24/7 Device Monitoring and Response
IT Management
Strategic IT leadership, cyber resilience planning and compliance support.
- IT Policy Development
- Cyber Crisis Management Planning
- Virtual CIO Strategic Planning
- Compliance & Regulatory Support
OUR AD HOC & SCHOOL / CHARITY IT SERVICE PACKAGES
Lower cost plans for smaller businesses, Schools & Charities
Basic
The essentials you need to stop your IT security & maintenance headaches.
Basics Includes
User Support:
- Support billed at $150 per hour
Proactive Maintenance:
- Computer Patching and Updates (all software)
- Device Health Monitoring
- Device Performance Optimization
Cyber Security:
- Endpoint Security Software (EDR)
IT Management:
- Customer Support Portal
- IT Documentation
- Asset Management
- Monthly Health Report
School / Charity
The essentials plus Microsoft 365 Premium & Unlimited Support for each user.
Everything in Basics, PLUS
User Support:
- Unlimited Remote Support
- Unlimited Onsite Support
Business Productivity Tools:
- 365 Business Premium License
- Cloud Print Management
Cyber Security:
- Microsoft 365 Cloud Backup
- Endpoint Security Software (EDR)
- Spam and Web Filtering
- Network Intrusion Detection
- Identity and Access Monitoring
IT Management:
- Vendor & Supplier Management
- Cyber Insurance Support
- E-Waste Recycling
- Monthly IT Meeting
Stop fighting with IT. Start growing your business.
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Proudly supporting businesses across New Zealand