About Us

A comprehensive and dedicated IT partner

Optimyze is a New Zealand-owned managed IT services provider with a focus on delivering high-quality, proactive technology solutions to businesses across Auckland and beyond. Our team of experienced IT professionals has a deep understanding of the challenges facing modern organisations, and we use that expertise to deliver customised solutions that meet the unique needs of every client.

We combine enterprise-grade tools, strategic consulting and responsive support into a single managed service — built for growing New Zealand businesses that demand reliable, secure infrastructure.

+ See our services

15+

Years in the industry

200+

Businesses supported

99%+

SLA met

100%

Issue resolution rate

Key Differentiators

More than just another IT company

New Zealand focus

As a New Zealand-owned and operated company, we understand the unique technology challenges facing local businesses — from compliance to connectivity.

Proactive, not reactive

Most IT problems are preventable. Our monitoring, patching, and security practices stop issues before they impact your business.

Enterprise tools, SME pricing

We bring Microsoft, Fortinet, SentinelOne, and Huntress to businesses of all sizes — giving you the same security stack as large enterprises.

Transparent pricing

One flat monthly fee. No surprise invoices, no hidden callout costs. We're incentivised to keep your systems running, not to bill by the hour.

Client satisfaction

Our commitment to client outcomes is unrivalled. We go above and beyond to ensure every engagement is completed to the highest standard.

Optimyze team

Our Story

Technology that moves business forward

Optimyze was founded with a simple belief: New Zealand businesses deserve enterprise-quality IT support without the enterprise price tag. Too many organisations were being let down by reactive, break-fix IT providers that profited from failure — and we set out to change that.

Today we work with businesses across manufacturing, professional services, legal, healthcare and retail — delivering proactive managed IT, cloud solutions, cyber security and AI services from our East Tāmaki base.

Our fully managed model means we're incentivised to keep your systems running at peak performance — not to rack up billable hours when things go wrong.

Talk to our team
O

Vision and Values

Vision

To be New Zealand's most trusted technology partner — delivering enterprise-grade IT, security and cloud solutions that help local businesses grow with confidence, operate securely, and embrace innovation without complexity.

Values

Heart

Quality relationships are at the core of everything we do. We genuinely care about our clients, their teams, and the businesses we work with — and we show it every day through our actions.

Excellence

We are proud of the work we deliver. We hold ourselves to the highest standard in service quality, technical execution and professional conduct in everything we do.

Integrity

We give honest advice, transparent pricing and straight answers. We act in our clients' best interests — even when it means recommending a simpler or cheaper solution.

Innovation

Technology moves fast and so do we. We stay at the forefront of IT, security and AI to deliver forward-thinking solutions that give our clients a genuine competitive edge.

Leadership Team

A team of experienced professionals

Our leadership team brings decades of combined experience across IT service management, cyber security and business development — united by a shared commitment to delivering exceptional outcomes for every client.

Bernie Eller

Bernie Eller

Director — Marketing & Sales

Bernie leads Optimyze's go-to-market strategy and client relationships. With a background in technology sales and business development, Bernie has spent over a decade helping New Zealand organisations understand how smart IT investment drives growth.

Gokul Nallasamy

Gokul Nallasamy

Operations & Delivery Lead

Gokul oversees day-to-day service delivery and ensures every client engagement runs smoothly from onboarding through to ongoing support. He is the driving force behind Optimyze's operational frameworks and SLA adherence.

Nilesh Kumar

Nilesh Kumar

vCIO — Cyber Security

Nilesh is Optimyze's cyber security subject matter expert, acting as a virtual CISO for clients who need strategic security leadership. He leads our cyber resilience practice including governance, risk, compliance and incident response planning.

Our Values

What we stand for

Security first

Security isn't a bolt-on — it's embedded into every service we provide. Every client benefits from enterprise-grade protection as standard.

People-centred

Technology exists to serve your people. We design solutions around how your team actually works, not the other way around.

Strategic partnership

We're not a helpdesk — we're a long-term technology partner. Quarterly reviews keep your IT aligned with your business goals.

Honest advice

We tell you what you need to hear, not what you want to hear. Our recommendations are always in your best interest.

Responsive support

When something goes wrong, speed matters. Our team is on hand to respond fast — with 15-minute response times as standard.

Local presence

Based in East Tāmaki, Auckland, we're close to our clients when they need us — whether that's remote support or an on-site visit.

Our Partners

Built on world-class technology partnerships

microsoftfortinetawssentinelonehuntress3cx

Work With Us

Ready to experience IT that actually works?

Book a free technology assessment and find out how Optimyze can take the complexity out of your IT.