Microsoft 365 5 minutes

OneDrive

Recovering Deleted or Previous File Versions

This guide shows you how to recover a file you accidentally deleted from OneDrive, or restore a file to an earlier version if you made unwanted changes.

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A visual cue for keeping work files organised, shared, and in sync.

Time needed

5 minutes

Platform

Microsoft 365

Guide steps

2 clear sections

Before you begin

You are signed in to OneDrive (portal.office.com or the OneDrive website).

Follow along

Step-by-step guide

01

Restore a deleted file from the OneDrive Recycle Bin

  1. Instruction 1: Go to onedrive.live.com or open OneDrive from portal.office.com.
  2. Instruction 2: In the left-hand menu, click Recycle bin.
  3. Instruction 3: Find the file you deleted — deleted files are kept in the Recycle Bin for 93 days.
  4. Instruction 4: Click the file to select it (tick the checkbox), then click Restore at the top of the page.
  5. Instruction 5: The file will be restored to its original location in your OneDrive.

Action map

Restore a deleted file from the OneDrive Recycle Bin

  1. 01

    Go to onedrive.live.com or open OneDrive from portal.office.com.

  2. 02

    In the left-hand menu, click Recycle bin.

  3. 03

    Find the file you deleted — deleted files are kept in the Recycle Bin for 93 days.

Visual guide

Use this visual action map alongside the written instructions above.

Open OneDrive help & learning for Recovering Deleted or Previous File Versions
02

Restore a previous version of a file

  1. Instruction 1: Navigate to the file in OneDrive on the web (not the desktop app).
  2. Instruction 2: Right-click the file and click Version history.
  3. Instruction 3: A panel on the right shows a list of previous saved versions, each with a date and time.
  4. Instruction 4: Click on an older version to preview it.
  5. Instruction 5: If you want to restore that version, click the three-dot menu next to it and click Restore.
  6. Instruction 6: The file will be restored to that earlier version. The current version is saved as a version entry so nothing is permanently lost.

Quick fixes

Troubleshooting

The file is not in the Recycle Bin

Recycle Bin items are deleted after 93 days. If the file is older than that, it may be permanently gone. Contact the helpdesk — they may be able to restore from a compliance backup if your organisation has one configured.

Version history only shows the current version

Version history may not be enabled for that file, or the file was uploaded (not edited) through OneDrive so no older versions exist. Versioning is automatic for files edited within Microsoft 365 apps. Contact the helpdesk for further assistance.

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