Dudley Creek Health secures patient data and modernises its clinical IT environment with Optimyze

The challenge

Outdated systems and a growing security risk in a clinical environment

Dudley Creek Health had grown steadily over the years, but its IT infrastructure hadn't kept pace. Staff were working across a mix of ageing workstations with no centralised management, no formal endpoint protection, and no documented backup process for patient records. The team relied on ad-hoc fixes from various vendors with no single point of accountability.

With the NZ Privacy Act 2020 placing clear obligations on health information custodians, and cyber attacks on healthcare providers rising across New Zealand, the leadership team knew they needed a trusted managed IT partner — one who understood the healthcare environment and could protect both staff and patients.

• Ageing workstations with no centralised patch management
• No endpoint protection across clinical and admin devices
• No formal backup — patient records at risk of permanent loss
• Multiple ad-hoc IT vendors with no accountability or structure
• No compliance documentation for the NZ Privacy Act 2020

The solution

A fully managed IT and security overhaul, delivered in four weeks

Optimyze started with a full IT audit across Dudley Creek Health's sites, documenting every device, system, and data flow. From there, a prioritised plan was built — addressing the highest-risk gaps first before moving on to cloud migration, staff onboarding, and compliance documentation.

The entire deployment was completed in four weeks with zero downtime to clinical operations. Dudley Creek Health moved to Microsoft 365 Business Premium with advanced email security, SentinelOne endpoint protection across all devices, and immutable cloud backup for all patient and operational data — all monitored 24/7 by the Optimyze team.

• Full IT audit and risk assessment across all sites
• Microsoft 365 Business Premium with MFA and email security controls
• SentinelOne endpoint protection across all clinical and admin devices
• Immutable cloud backup for all patient records and operational data
• 24/7 managed monitoring via Optimyze Security Operations Centre
• NZ Privacy Act 2020 compliance programme with documented controls
• Single point of contact for all IT support — helpdesk and on-site

The results

A secure, fully managed clinical IT environment that staff can rely on