Microsoft 365 is the backbone of most NZ businesses — but without a dedicated backup solution, your email, files, and Teams conversations are one incident away from permanent loss. Here's how Optimyze's managed M365 Backup keeps you protected.
Key takeaways
- 1Exchange Online — every mailbox, every folder, every attachment. Recover a single deleted email or restore an entire mailbox to a point in time.
- 2SharePoint — site collections, document libraries, and list data backed up daily with granular item-level restore.
- 3OneDrive for Business — individual user file stores protected against accidental deletion, ransomware sync, and account removal.
- 4Microsoft Teams — channel conversations, shared files, and meeting recordings captured and protected.
Most New Zealand businesses run on Microsoft 365. Email in Exchange Online, files in SharePoint and OneDrive, conversations in Teams — it's the operating system of the modern workplace. But when we ask business owners whether their M365 data is backed up, the answer is almost always the same: "Isn't Microsoft doing that?"
They're not. Not in the way you need.
What Microsoft Actually Provides
Microsoft's infrastructure is world-class. They maintain uptime, redundancy, and platform security at a level no on-premise server could match. But infrastructure resilience is not data backup. Microsoft's Service Agreement is explicit: they are not responsible for recovering data that is deleted, corrupted, or overwritten by user action, application error, or malicious activity.
What Microsoft does provide is limited retention — deleted items sit in the recycle bin for 14–93 days depending on configuration, and version history is available for SharePoint files. These are recovery tools for individual mistakes, not a backup strategy. Once those windows close, the data is gone.
What Optimyze's M365 Backup Covers
Optimyze's managed backup solution runs daily automated backups across every M365 workload that matters to your business:
- Exchange Online — every mailbox, every folder, every attachment. Recover a single deleted email or restore an entire mailbox to a point in time.
- SharePoint — site collections, document libraries, and list data backed up daily with granular item-level restore.
- OneDrive for Business — individual user file stores protected against accidental deletion, ransomware sync, and account removal.
- Microsoft Teams — channel conversations, shared files, and meeting recordings captured and protected.
Granular Restore — Recover Exactly What You Need
A full-environment restore is rarely what businesses actually need. When a staff member accidentally deletes a folder of client proposals, or ransomware corrupts a SharePoint library, you need to recover precisely those items — quickly, without restoring everything else on top of it.
Optimyze's M365 Backup supports granular item-level restore: a single email, a specific file version, a particular Teams conversation, or an entire mailbox rolled back to yesterday. Our team handles the restore process, so your staff can focus on getting back to work.
NZ Data Sovereignty and Compliance
Your backup data is stored in geo-redundant, New Zealand-based storage — your data stays in New Zealand, subject to New Zealand law. This matters for businesses operating under the NZ Privacy Act 2020, which requires organisations to understand where personal information is held and ensure it is adequately protected.
Retention is configurable from 1 year to 7 years, supporting compliance obligations across healthcare, legal, finance, and professional services. Every backup is immutable — it cannot be deleted, altered, or encrypted by ransomware.
Monthly Backup Health Reports
Optimyze provides monthly backup health reports for every client on our M365 Backup service. You'll see confirmation that backups completed successfully, storage utilisation, and any items requiring attention — without needing to log into a backup console yourself. Our team monitors backup jobs proactively and contacts you if intervention is required.
Recovery Time You Can Plan Around
When data loss occurs, the question that matters most is: how quickly can we get back to normal? Optimyze's M365 Backup is designed for a Recovery Time Objective (RTO) of hours, not days. Our Recovery Point Objective (RPO) of 24 hours means you'll never lose more than one day of data — and for most scenarios, recovery is significantly faster.
Is Your M365 Data Protected?
If you're not sure whether your Microsoft 365 environment is backed up — or if you know it isn't — now is the time to fix that. Optimyze offers a free backup assessment for NZ businesses: we'll review your current M365 configuration, identify gaps, and recommend a protection plan that fits your business.
Talk to Optimyze today about M365 Backup — because the best time to back up your data is before you need to restore it.
